Dementia Care Home

OSJCT Madley Park House

Madley Way, Witney, Oxfordshire, OX28 1AT

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-09-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People talk about the warm welcome here — how carers are consistently friendly and approachable, making both residents and visitors feel comfortable. Families mention feeling reassured by the cheerful atmosphere throughout the home. Even residents with high expectations have found themselves settling in surprisingly quickly.

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2021-09-18

  • Is this home safe?

    Good
    The home received a Good rating for Safe at its August 2021 inspection, up from Requires Improvement previously. This domain covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. The published report does not include specific inspector observations, staffing ratios, or detail about medicines processes. The absence of concerns in the published text is positive, but the evidence base is thin.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective at its August 2021 inspection. This domain covers staff training, care planning, nutrition and hydration, and access to healthcare. The published report contains no specific detail about training content, care plan quality, GP access arrangements, or how food choices are managed for people living with dementia. The rating itself is the primary evidence available.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for Caring at its August 2021 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to maintain independence. No specific inspector observations, resident quotes, or family comments are recorded in the published report. The Good rating indicates inspectors were satisfied with the care culture they observed, but the detail behind that judgement is not available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at its August 2021 inspection. This domain covers activities and engagement, whether care is tailored to individual needs, complaint handling, and end-of-life care. The published report contains no specific detail about the activity programme, how the home supports people with advanced dementia to engage, or how complaints are handled. The home is registered as a dementia specialist, which implies some level of tailored provision, but the inspection findings do not describe this in practice.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for Well-led at its August 2021 inspection, improving from Requires Improvement. A named registered manager, Mrs Nicola Rowlands, is recorded, along with a nominated individual, Mr James Norman Robson. The home is operated by The Orders of St. John Care Trust, a large charitable provider. No specific detail about management visibility, staff culture, governance processes, or how the home learns from incidents is included in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports adults over 65. While the home provides specialist dementia support, the focus remains on creating an environment where each person feels valued and comfortable. The modern facilities and warm approach help residents with dementia feel secure in their surroundings. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

OSJCT Madley Park House scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement rating. The published inspection report is brief and contains limited specific observations, so several scores rest on the official ratings rather than detailed inspector evidence.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People talk about the warm welcome here — how carers are consistently friendly and approachable, making both residents and visitors feel comfortable. Families mention feeling reassured by the cheerful atmosphere throughout the home. Even residents with high expectations have found themselves settling in surprisingly quickly.

Lens 02

What inspectors have recorded

What stands out is how the team supports families through difficult times. When one family needed help through their loved one's final year, staff provided both safety and happiness right to the end. The consistency of care seems to give families real confidence.

Lens 03

How it sits against good practice

Sometimes the best recommendation is simply knowing that your loved one is happy and safe — something families here seem to find.

DCC Recommendation

Worth a visit

OSJCT Madley Park House, on Madley Way in Witney, was rated Good across all five inspection domains at its most recent inspection in August 2021. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that a review in July 2023 found no reason to change that rating suggests the improvement has been sustained. The home is run by The Orders of St. John Care Trust, a large charitable provider, and has a named registered manager in place. It provides residential care for up to 60 adults over 65, including people living with dementia. The main limitation of this report is that the published inspection text is very brief and contains almost no specific inspector observations, resident testimony, or family quotes. This means the Good ratings cannot be fully explained from the published evidence alone. Before making a decision, visit the home in person, ask to see last week's actual staffing rota including night shifts, and ask how your parent's individual preferences would be recorded and reviewed in their care plan.

The three questions to ask when you visit

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In Their Own Words

How OSJCT Madley Park House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What OSJCT Madley Park House says about itself

Where warmth and modern comfort create real connections

Compassionate Care in Witney at OSJCT Madley Park House

Families visiting OSJCT Madley Park House in Witney often mention how quickly their loved ones settle into this light, modern care home. The cheerful atmosphere that greets you at the door seems to put everyone at ease — residents and relatives alike. It's the kind of place where staff genuinely enjoy what they do, and it shows.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports adults over 65.

    How they describe their dementia care

    While the home provides specialist dementia support, the focus remains on creating an environment where each person feels valued and comfortable. The modern facilities and warm approach help residents with dementia feel secure in their surroundings.

    “Sometimes the best recommendation is simply knowing that your loved one is happy and safe — something families here seem to find.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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